Authenticity Guarantee

At ParaHombreUSA.com, we are committed to offering only 100% authentic and original products. Your trust matters, and we stand behind the authenticity and quality of every item we sell.

Our Commitment to You

All products are sourced from reputable designers, manufacturers, or authorized distributors.
Every item is brand new, never worn, and inspected before shipment.
We do not sell replicas, fakes, or counterfeit items under any circumstances.

Scope of This Guarantee

This guarantee applies to:

Products purchased directly from ParaHombreUSA.com
Claims submitted within 60 days from the delivery date
Cases involving suspected counterfeit or misrepresentation of authenticity

This guarantee does not cover:

Regular wear and tear
Manufacturer defects (covered under standard return policy if applicable)
Items that have been altered, used, or damaged by the customer

If You Believe Your Item Is Not Authentic

You have 60 days from delivery date to report a concern.

Available Remedies (If Claim is Approved)

If the item is verified as not authentic, you may choose:

Full Refund (to original payment method), or
Replacement (if available in the same style/size)

Return Shipping Responsibility

The customer is responsible for shipping the item back for inspection.
If the claim is approved, the cost of the return shipping may be credited or reimbursed on a case-by-case basis.
If the claim is denied, return shipping is not reimbursed.

How to File an Authenticity Claim

You may file a claim through either method:

Option 1 — Submit Online

Go to Customer Inquiry page

Upload your photos and fill out the claim form.

Option 2 — Submit by Email

Send the following to info@parahombreusa.com:

Full name
Order number
Product name, size, and color
Clear photos of:
- Item front and back
- Inside labels and tags
- Stitching/branding details
- Packaging
Brief explanation of your authenticity concern

Claim Review & Evaluation Timeline

Acknowledgment (Within 1–2 Business Days):
We confirm receipt and request any additional details if needed.
Initial Evaluation (Up to 5 Business Days):
Photos and documentation are reviewed by our authenticity team.
Physical Inspection (If Required):
If needed, we will request you to ship the product back.
- Customer pays return shipping.
- Evaluation resumes after the item is received.
Final Decision:
You will receive a written decision outlining:
- Approval (refund or replacement options), or
- Reason your claim could not be verified

Why Shop With Us?

100% Authentic Products Only
Trusted and verified suppliers
Strict inspection standards
Clear protection and resolution process