Return Policy

Returns & Refunds

Your satisfaction is our top priority. We offer a 30-day return policy — you have 30 days after receiving your item to request a return.

Eligibility

• Items must be in the same condition you received them: unworn, unaltered, with tags attached, and in the original packaging.
• You'll need your receipt or proof of purchase (your order number works).
• Sale items and gift cards are not eligible for return. Custom or personalized items cannot be returned.

How to start a return

Please request your return before shipping anything back — packages sent without an approved return cannot be accepted. Start your return by emailing info@parahombreusa.com or using our returns & issues form. Once your return is accepted, we'll send you a return shipping label and instructions.

Refunds

We'll notify you once we've received and inspected your return. If approved, you'll be refunded to your original payment method within 10 business days. Banks and card companies may need additional time to post it. Original shipping is non-refundable, and return shipping may be deducted from your refund unless the return is due to our error.

Exchanges

The fastest way to get what you want: request the return, and once it's accepted, place a new order for the item you'd like instead.

Damaged, defective, or wrong item?

Inspect your order on arrival and contact us immediately — we'll make it right at no cost to you.

Questions? Email info@parahombreusa.com, call 1-888-784-8872, or text 310-280-6302 (Mon–Fri 9AM–4PM PST, Sat 9AM–5:30PM PST). Se habla Español.

This page summarizes our official Refund Policy, which governs in case of any difference.